ttvip Casino Privacy Policy

1 Introduction

ttvip ("ttvip," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the ttvip Platform at ttvip.asia. This Privacy Policy ("Policy") describes how ttvip collects, uses, discloses, stores, and protects your personal information in connection with your use of the ttvip website and all related services (collectively, the "Platform").

This Policy is intended to comply with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations. ttvip takes its obligations under the DPA seriously and has implemented appropriate technical and organizational measures to safeguard your personal data.

This Privacy Policy should be read together with ttvip's Terms & Conditions. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions. By using the ttvip Platform, you consent to the data practices described in this Policy.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection law, ttvip is the personal information controller responsible for your personal data collected through the ttvip Platform.

If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact ttvip's Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy. ttvip will respond to all data-related inquiries within a reasonable timeframe and in accordance with applicable Philippine law.

3 Personal Data We Collect

3.1 Data You Provide Directly

When you register for a ttvip account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you may provide us with the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID number).
• Contact Data: Philippine mobile number, email address, and residential address.
• Financial Data: GCash account details, PayMaya / Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, and other Philippine banks), and transaction history on the ttvip Platform.
• Account Data: Username, encrypted password, account preferences, deposit and withdrawal history, bonus history, and game activity records.
• Communications Data: Records of your communications with ttvip's customer support team, including live chat transcripts and email correspondence.

3.2 Data Collected Automatically

When you access the ttvip Platform, we automatically collect certain technical data about your device and usage, including:

• IP address and approximate geographic location (country and city level).
• Device type, operating system, and browser type and version.
• Pages visited, time spent on each page, and navigation paths within the Platform.
• Session duration, login timestamps, and game session data.
• Cookies and similar tracking technologies (see Section 7 for details).

3.3 Data from Third Parties

ttvip may receive personal data about you from third-party service providers in the following circumstances:

• KYC and identity verification providers, who may confirm the authenticity of documents you submit.
• Payment processors (such as GCash and PayMaya), who may provide transaction confirmation data.
• Fraud prevention and anti-money laundering screening services.

4 How We Use Your Personal Data

ttvip uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your ttvip player account, including processing deposits, withdrawals, and bonus claims.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering obligations.
• Service Delivery: To provide you with access to ttvip's games, promotions, and customer support services.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and to maintain accurate financial records.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and gaming regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools such as deposit limits, loss limits, and self-exclusion requests.
• Communications: To send you account-related notifications, security alerts, and — where you have consented — promotional communications about ttvip offers and games.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the ttvip Platform.

5 Legal Basis for Processing

ttvip processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and ttvip (i.e., the Terms & Conditions), including account management, game access, and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including KYC/AML obligations, gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for ttvip's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: Where ttvip relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

ttvip does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya / Maya, and Philippine banking partners, solely to process your deposits and withdrawals.
• KYC & Identity Verification Providers: Licensed third-party providers who assist ttvip in verifying your identity and age in compliance with Philippine regulations.
• Fraud Prevention & AML Services: Third-party screening services used to detect and prevent money laundering, fraud, and other prohibited activity.
• IT & Hosting Providers: Cloud infrastructure and data hosting providers who store ttvip Platform data under strict data processing agreements.
• Regulatory Authorities: Philippine government agencies, including the relevant gaming regulatory authority and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or court order.
• Professional Advisors: Legal, accounting, and auditing firms engaged by ttvip, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of ttvip are required to do so under written data processing agreements that impose data protection obligations consistent with the Data Privacy Act of 2012.

7 Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the ttvip Platform. They allow ttvip to recognize your device, remember your preferences, and analyze how you use the Platform. ttvip uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymized data about how players use the ttvip Platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have set.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access to your ttvip account.

7.2 Managing Cookies

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ttvip Platform. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of your account.

8 Data Security

ttvip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ttvip Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls ensuring that only authorized ttvip personnel can access personal data, and only to the extent required for their specific role.
• Regular security audits, vulnerability assessments, and penetration testing of the ttvip Platform.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Incident response procedures to detect, contain, and notify affected players of any personal data breach in accordance with the Data Privacy Act of 2012.

9 Data Retention

ttvip retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your ttvip account and for a minimum of five (5) years following account closure, in compliance with Philippine AML and gaming regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of the Philippines.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Consent Records: Retained until you withdraw your consent, plus an additional period as required to demonstrate compliance.

Upon expiry of the applicable retention period, ttvip will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by ttvip:

To exercise any of these rights, please contact ttvip's Data Protection Officer using the details in Section 14. ttvip will respond to all verified data subject requests within thirty (30) days, as required by the Data Privacy Act of 2012. ttvip may request proof of identity before processing your request.

11 Children's Privacy

The ttvip Platform is strictly intended for individuals aged 21 years and above, in compliance with Philippine gaming regulations. ttvip does not knowingly collect personal data from individuals under the age of 21. If ttvip becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be deleted, and any deposits will be returned in accordance with applicable regulations.

If you are a parent or guardian and believe that a minor has registered on the ttvip Platform, please contact our support team immediately using the details in Section 14.

12 Third-Party Links

The ttvip Platform may contain links to third-party websites or services (for example, payment provider portals). ttvip is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by ttvip through the ttvip.asia Platform.

13 Changes to This Privacy Policy

ttvip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. Where changes are material, ttvip will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the ttvip Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ttvip, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the ttvip Platform
• Response Time: ttvip aims to respond to all privacy-related inquiries within five (5) business days and to formal data subject requests within thirty (30) days.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that ttvip has not handled your personal data in accordance with the Data Privacy Act of 2012. Information about the NPC and how to file a complaint is available on the NPC's official website.